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At Stryker, this role puts you at thecenterof financial operations, where yourexpertisedirectlyimpactscustomer satisfaction and cash flow performance. You will play a key role in resolving complex invoice disputes while driving continuous improvements across processes. Join a collaborative and fast-paced environment where your contributions help shape efficient and scalablefinanceoperations.
What you will do
Investigate and resolve customer invoice disputes by gathering relevant data and deliveringaccurate, policy-aligned solutions
Engage with customers via phone and email to obtain missing information and accelerate dispute resolution timelines
Record and track dispute activities in systems, ensuring full ownership until final resolution
Create and process credit and debit notes in ERP systems to correct financial discrepancies
Handle complex disputes independently and support...