Join iA as a Team Leader in Group Insurance Configuration and spearhead operational improvements. Your leadership will enhance team engagement and assure quality standards in a hybrid setting.
As a Team Leader, you will oversee group insurance plan configurations while ensuring compliance with established processes. This role requires monitoring performance indicators and identifying opportunities for continuous improvement. Your ability to coach and guide a team will be essential in resolving complex challenges and achieving set objectives.
Key Responsibilities:
• Ensure adherence to service levels and quality standards
• Analyze variances and implement corrective plans
• Foster a solution-oriented team culture
• Act as a liaison between teams and management
• Engage in continuous improvement initiatives
Requirements:
• College diploma or bachelor’s degree in a related field
• 5 to 7 years of experience in group insurance
• Recognized leadership and te...