IA Operations Executive

We are looking for someone to join our Operations team who understands the importance of providing exceptional service and is interested in technology and AI. This role combines customer service skills with techniques to build artificial intelligence assistants for our clients.

Responsibilities

• Carry out the onboarding of new accounts received by the team
• Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool
• Provide technical support to clients on the AI built

Qualifications

• Proven experience in Customer Experience roles or technical support
• Ability to analyze data and use it in making customer-oriented decisions
• Practical experience in creating and managing JSONs
• Knowledge of process automation, preferably with experience using Z...