IAM Service Lead

Location: On-site, Inverness (IV2) * Start: ASAP * Contract: Initial 6 months * Rate: up to £473/day

A high-impact contract opportunity for an experienced Identity & Access Management (IAM) Service Lead to take ownership of IAM service delivery-driving SLA performance, robust governance, and continuous improvement across a complex environment.

What you'll be doing

Lead end-to-end IAM service delivery (SLAs, BAU performance, service reporting)
Own incident & problem management for IAM, ensuring rapid, effective resolution
Define and improve IAM policies, standards, and processes to meet security/compliance needs
Partner with technical and business stakeholders to integrate IAM across platforms
Coach/lead the IAM team and raise operational maturity and service quality

What you'll bring

Proven experience leading IAM in a large/complex organisation
Strong hands-on knowledge of IAM protocols/standards: LDAP, S...