Job Description Job Title: IBM i (AS400/iSeries) Production Support Analyst - Billing Platform Experience: 68 Years Location: Brampton, ON (Hybrid 23 Days Onsite) Duration: 612 Months Role Overview We are seeking an experienced IBM i (AS400) Production Support Analyst to provide production support for IBM i (AS400/iSeries) billing applications, ensuring high system availability, incident resolution, and operational stability. Key Responsibilities Provide production support for IBM i (AS400/iSeries) billing applications and meet SLA targets. Troubleshoot incidents, perform root cause analysis, and resolve production issues. Monitor and manage batch jobs, job scheduling, job queues, and batch recovery. Perform data fixes, file maintenance, system debugging, and production deployments. Coordinate with application, infrastructure, and vendor teams to ensure system stability. Implement operational improvements and support 24x7 critical incident resolution. Required Skills Strong experience...