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IBM web Methods – Senior Integration Engineer

Company

Star Services LLC

Location

abu dhabi, abu dhabi

Posted

July 02, 2026

Position Overview

Key Responsibilities: Production Support & Incident Management:
  • Serve as the primary escalation point for all IBM webMethods production incidents ensuring timely triage root cause analysis and resolution.
  • Monitor integration flows services and messaging channels across IS API Gateway and UM environments for faults failures and performance degradation.
  • Manage and resolve P1/P2 critical incidents within defined SLAs coordinating with internal teams and vendors as required.
  • Perform log analysis thread dump analysis and diagnostic investigations to identify and remediate integration failures.
  • Maintain incident problem and change records in ITSM tools (e.g. ServiceNow Jira) with thorough documentation and closure reports.
  • Conduct post-incident reviews and implement preventive measures to reduce recurrence.
Platform Administration:
  • Administer and maintain IBM webMethods Integration Server...

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