Join ICBC as an Advanced Support and Recovery Specialist in British Columbia and utilize your expertise in disability case management. This hybrid position allows you to make a tangible difference in customers’ rehabilitation journeys.
In this vital role, you will focus on supporting customers with severe or catastrophic injuries. Utilizing your background in disability management, you will assess individual needs and create tailored recovery plans. Your ability to communicate effectively and empathize with customers will enhance their experience throughout the recovery process and ensure that treatment aligns with their goals.
Key Responsibilities:
• Assess customer needs and develop individualized recovery plans
• Manage communication with health care providers
• Support ongoing recovery and rehabilitation processes
• Ensure documentation is current and accurate for each case
• Facilitate access to appropriate benefits for customers
Requirements:
• Degree o...