The ICQA Specialist is responsible for testing the accuracy and quality of Distribution Center (DC) processes. This includes conducting audits throughout the DC and at off-site facilities, maintaining RF equipment accuracy, generating reports, resolving problems, and supporting special projects. The role requires a deep understanding of all DC operations to perform directed quality assurance audits effectively.

**Essential Functions:**

+ Conduct daily audits of Production Associates to support the Blue Chip incentive bonus program.
+ Audit DC policies and procedures related to goods processing.
+ Compile and analyze audit data to assist management in identifying and resolving issues.
+ Perform audits including Outbound Container, Marking, Unit ID, hotel storage, and other quality checks.
+ Communicate audit results to ICQA and Operations management.
+ Provide consistent, high-quality internal and external customer service.
+ Assist with cycle countin...