Position Overview
Oversee immigration case management while delivering exceptional client communication and operational insights. Work with cutting-edge tools to automate processes and enhance case handling in a hybrid work model.
This role involves managing immigration files from initial contact to submission, ensuring clients receive timely and professional updates. Utilize a specialized operations dashboard for efficient tracking and monitoring of case progress. Collaboration with the legal team is key in addressing complexities and optimizing workflow.
Key Responsibilities:
β’ Manage a portfolio of immigration files effectively
β’ Track case progress using client-focused technology
β’ Collect necessary documentation for submissions
β’ Identify and solve case management challenges
β’ Liaise with attorneys on intricate legal matters
Requirements:
β’ Well-organized and detail-oriented work ethic
β’ Strong written communication fo...