Job Description

Implementation Capability Lead

Lead teams. Build capability. Create delivery consistency at scale.

This role requires stronger people leadership, better operational discipline, clearer workforce planning, and greater consistency across teams.

As the Implementation Capability Lead, you’ll lead a team of Implementation Consultants across multiple customer engagements, partnering closely with Delivery Managers and senior leadership to improve team performance, delivery quality, and ways of working.

Importantly, this is not a heavily hands-on technical role.

It’s a leadership role centred around:

• People management
• Coaching and capability uplift
• Delivery consistency
• Workforce planning
• Operational improvement

What you’ll be doing<...