-Carry out end-to-end implementation tasks, including system setup, configuration, testing, and client training.

-Follow established SOPs and maintain accurate documentation such as Service Notes and CRM updates.

-Provide post-implementation support to ensure smooth project handover and client satisfaction.

-Collaborate with Sales, RandD, and Support teams to resolve issues and contribute feedback for process improvement.

-Ensure high levels of customer satisfaction by delivering quality implementations, timely support, and effective communication throughout the project lifecycle.

-Report progress and any challenges to the Team Lead for escalation and guidance.

-Participate in knowledge sharing and continuous improvement initiatives within the team.

-Support implementation efforts in international markets as assigned.

-Learn and develop knowledge of multiple company products to effectively manage and implement projects across di...