Sprinklr is an AI‑native Unified Customer Experience Management platform that helps brands deliver unified, personalized experiences at scale.

What you will do

• Ensure Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use‑cases, industry, and best practices.
• Act as the day‑to‑day internal escalation point and primary client contact, ensuring optimal client service regarding platform performance, functionality, enhancements, and configuration.
• Configure the Sprinklr product for various brands and industries following high standards of delivery and quality.
• Collaborate with the team to develop best practices on product configuration and continuously improve adoption.
• Provide social insights and recommendations to support clients’ business practices.
• Design and configure the appropriate Sprinklr solution to meet all requirements based on bes...