Implementation Associate

Job Responsibilities

Reporting to the Professional Services Manager, the core responsibilities of the position are to:

• Build and maintain client relationships through listening and customer focus skills; must be approachable and patient
• Consult with clients, review and understand their current work process
• Work with clients to amend their processes to best fit our software
• Facilitate the preparation of any software customization specifications and follow up to ensure client acceptance
• Work with clients to deliver implementation on time
• Discuss requirements and explain functionality to both technical and non‑technical individuals or groups

Job Qualifications

• 2-3 years of experience in a Construction Accounting role with a sound understanding of accounting fundamentals
• Previous experience with the procedures and processes of the Cons...