**TITLE:**

Implementation Specialist – Professional Services

**REPORTS TO:**

Implementation Manager

**POSITION SUMMARY:**

The Implementation Specialist (IS) is a critical role in the software training process as he/she is responsible for delivering high quality training of all Censis applications. An (IS) will work with facility staff and management to provide end user training in the field and virtually. This position also requires the (IS) to assist with customer data and technical hardware testing in preparation of any upcoming training. Communication within the Customer Establishment department is a crucial part of this role. The position requires strong interpersonal and communication skills, the demonstrated ability to work effectively in a team environment, as well as the ability to work independently to deliver solutions on time. Support of internal departments as required/assigned.

**SPECIFIC RESPONSIBILITIES:**

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