Customer Management:

• Service Business Development of Mobile Hydraulics Machines (Road Construction Machines / Mining Machines / Concrete Machines)
• Sales of Service in After Market (from Lead generation to execution and formal closure of contract)
• Should have knowledge about various mobile machines and Indian After Market in Construction and similar fields.
• Customer relationship management through installed base life cycle
• Improving Customer Satisfaction
• Service Consultation to customers
• Service Marketing & After Market Promotional Activities
• Fostering internal relationship with internal Service Organizations and other departments

Market Intelligence

• Consolidate Competition Analysis done by ADMs and plan Strategies
• Visualize the complete market of respective cluster and plan resources accordingly
• Consolidate Market trends captured by ADMs & plan m...