Description
Job Summary

We are seeking a professional, friendly, and dependable In-Person Customer Service Representative to join our team. In this role, you will greet customers, answer questions, resolve concerns, and provide support in a face-to-face environment. The ideal candidate is a strong communicator who enjoys helping people and creating a positive customer experience. Based on general knowledge.

Key Responsibilities

+ Welcome and assist customers in person with professionalism and courtesy

+ Answer questions about products, services, policies, and procedures

+ Resolve customer concerns efficiently and escalate complex issues when needed

+ Process transactions, returns, exchanges, or service requests accurately

+ Maintain customer records and update information in company systems

+ Coordinate with internal departments to ensure timely service and issue resolution

+ Keep the front desk, lobby...