Join a leader in the healthtech industry and step into a hybrid role with strong values, real accountability, collaboration without politics, and meaningful growth opportunities for people who deliver.
Join the Client Experience (CX) Team to deliver a seamless and remarkable client journey across all touchpoints. The purpose of your role will be to drive digital onboarding, retention and growth for mass-market clients by becoming their trusted advisor and identifying opportunities to add value through relevant products and services.
A key summary of the role is outlined below. A more comprehensive job specification with full details is available after initial contact and a successful CV review.
Duties / Key Responsibilities
- Own and grow a portfolio of lower-revenue, mass-market clients through digital and telephonic engagement.
- Deliver a smooth end-to-end onboarding and client experi...