Overview

Call Force is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.

If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.

Responsibilities Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target. Manage customer accounts and calls by logging onto and updating the relevant collections systems. Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP...