Job Title: Incident & Problem Manager

Job ID: 25-07033

Location: Raleigh, NC

Duration: 03 Months On Contract

Incident & Problem Manager

Seeking an experienced Incident & Problem Manager with 4-6 years in Incident Management and a strong understanding of ITIL principles. The role focuses on managing IT incidents, conducting root cause analyses, and improving service quality.

Key Responsibilities:

• Oversee incident resolution, prioritization, and escalation.
• Conduct trend analysis and post-morte...