Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Income Officer to join their Finance and Rental Income team.

Flexibility: x5 days per week in office
Hours: Monday to Friday, 9:00am – 5:00pm
Rate: 19:40 PAYE - 20:40 PAYE / 25-27 Umbrella

This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes.
You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required.

Role Purpose

To provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears.
You will assist with rent arrears collection, pro...