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Individual Disability Senior Case Manager

Company

Manulife

Location

Work At Home, PQ

Posted

June 15, 2026

Position Overview

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

We are currently seeking a Disability Senior Case Manager for a client base across Canada. Product lines are Individual Disability and Life Waiver of Premium. The successful candidate must be able and willing to work in a team environment and be motivated to maintain exemplary customer service to our clients. 

**Position Responsibilities:**

+ Establish and maintain superior customer service to policyholders, agents, marketing centers
+ Manage ongoing claims by requesting further medical, financial documentation or investigations as required and consult with specialists in all areas.
+ Review claims and underwriting files for proper disclosure of past medical history, exclusions, riders, endorsements; administer policy enhancements, p...

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