Summary Position(s) are to be filled in following area(s): Taxpayer Services - Customer Assistance, Relationship and Education - Field Assistance WHAT IS TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Responsibilities The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Conducts interviews with taxpayers to determine their tax situation, provide advice, and explains probable consequences of various courses of action open to taxpayers for the current and other tax years. Discusses tax law impact with tax practitioners and accountants, review books and records to gain understanding of taxpayer's financial status (cash...