JOB SUMMARY

The IT Business Analyst supports enterprise and technology-enabled initiatives through business analysis, requirements management, process modelling, and delivery support.

The role works closely with business stakeholders, Project Managers, and IT delivery teams to gather and analyze requirements, support solution design and implementation, and ensure business needs are translated into effective technology and operational solutions.

The role requires strong analytical and communication skills, experience in business process analysis and modelling using BPMN and UML, and the ability to support multiple initiatives in a collaborative delivery environment. Familiarity with Jira, SharePoint, and related collaboration tools is preferred, while willingness and capability to learn organization-specific tools and methodologies are essential.

KEY RESPONSIBILITIES