Summary WHAT IS INFORMATION TECHNOLOGY? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): IT REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Responsibilities The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Designs, develops, configures and maintains complex enterprise workflow and case management applications using Pega case workflows and automation rules. Integrates Pega with Salesforce, Palantir, and Artificial Intelligence (AI) model outputs. Integrates Pega with data sources from other platforms, enterprise services like M365, Document Management, S3, external API's, File Transfer Systems, etc. as required and maintains the Pega Layer...