Job Description – IT Support Engineer
Position:

Experience:

2–5 Year

Salary Package:
Up to 6LPA + other benefits

Employment Type: US Shift (6 Pm to 3 Am)

Job Summary:

We are looking for a dedicated and technically skilled IT Support Engineer to join our team. The candidate should have strong troubleshooting abilities and excellent communication skills to interact with US-based end users professionally. The role involves providing technical support, resolving IT issues, and ensuring smooth system operations.

Key Responsibilities:

Provide technical support to US end users through calls, emails, and remote support tools
Troubleshoot hardware, software, network, and system-related issues
Install, configure, and maintain desktops, laptops, printers, and other IT equipment
Handle user account management, password resets, and access-related requests
Monitor and resolve IT ti...