IT support with real purpose. Work that matters.

Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical — from day‑to‑day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children’s homes.

We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment — we want to hear from you.

What You’ll Own

Service Desk & First‑Line Support

• First point of contact for all IT support — phone, email, chat and ticketing system
• Log, cate...