Murup is a production house specializing in the development of impactful campaigns through documentary-style video production.

IT Helpdesk

• Delivers reliable IT helpdesk support, overseeing equipment and digital subscriptions to maintain efficient and uninterrupted production operations.

What We’re Looking For:

• 5+ years of IT experience in systems, hardware, and software management, including technical troubleshooting and support.
• Strong understanding of Windows OS, networks, and system configuration.
• Manage the ticketing system, ensuring an efficient workflow that supports the management of technical gear across inventory, maintenance, and deployment.
• Strong data management, including backups, file organization, and digital subscriptions.
• Strong communication, teamwork, and critical thinking skills.
• Detail-oriented, adaptable, solutions-driven, and committed to continuous learning.<...