Infrastructure Performance Consultant – InterAction
Core Responsibilities
1. Performance Troubleshooting & Root Cause Analysis
- Engage directly with customers experiencing performance issues.
- Conduct diagnostics across:
- Application servers
- Databases
- Network configurations
- Authentication systems
- Reverse proxies
- Web Application Firewalls (WAFs)
- API gateways
- Load balancers
- Partner with Support teams to analyze logs, telemetry, and infrastructure behavior.
- Distinguish product defects from infrastructure-related issues.
- Deliver root cause analysis (RCA) reports and recommend performance improvements.
2. Infrastructure & Architecture Advisory