You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase as a part of Network Rapid Response Team, your endless curiosity about technology will help you propel innovation and your career.
Job Responsibilities
- Own and drive production incident management, including triage, restoration, communications, escalation, and post‑incident actions.
- Lead problem management to identify root cause, implement corrective actions, and reduce recurrence through durable remediation.
- Execute and govern change management activities, ensuring changes are assessed for risk, validated, documented, and aligned to resiliency/security expectations.
- Manage service delivery responsibilities including lifecycle management, service evolution, and operational readine...