Roles and Responsibilities

·       Supporting and maintaining the organization’s on-premise and cloud infrastructure.

·       Performing routine tasks such as monitoring systems, troubleshooting issues, and assisting with installations and configurations.

·       Providing technical support to end-users.

·       Documenting processes, Knowledge Base creation and maintaining records.

·       Designing, building, and maintaining complex IT infrastructure.

·       Managing and optimizing network systems, servers, and cloud services.

·       Implementing security measures and ensuring compliance with industry standards.

·       Leading projects related to infrastructure patching, upgrade...