**At Cardinal Health, we develop innovative products and services that make healthcare safer and more productive. Join a growing global company genuinely committed to making a difference for our customers and communities.**

+ Administers the complete customer complaint process, including complaint intake, initial assessment, investigation assignment, follow-up, documentation, and closure in accordance with established procedures and regulatory requirements.
+ Coordinates complaint investigation activities performed by technicians and cross-functional team members.
+ Reviews and closes no-sample/no-lot complaints in accordance with applicable procedures.
+ Maintains complaint-related quality databases, records, dashboards, and key performance indicators (KPIs), ensuring data accuracy, completeness, and timely updates.
+ Provides direct support during FDA, Corporate, TUV, and other applicable regulatory or quality system audits.
+ Develops a detailed understanding...