Requirements:

• Bachelor’s degree in any related field
• Minimum 2–3 years of experience in Project Management, Process Improvement, Business Excellence, Continuous Improvement, or related roles at BPO company
• Strong analytical, problem solving, and stakeholder management skills
• Experience in driving operational improvement initiatives and managing cross-functional projects
• Proficient in data analysis and presentation tools (Excel, PowerPoint, Google Workspace, etc.)
• Excellent communication and presentation skills
• Innovative mindset with the ability to identify opportunities for efficiency and business growth
• Willing to be based in Yogyakarta

Key Responsibilities:

• Identify, develop, and implement innovation initiatives to improve operational efficiency and business performance
• Lead process improvement projects an...