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The Inside Client Account Manager (ICAM) is pivotal in providing World Class Support to SHI’s customers by collaborating with field sales and SHI’s partner network.
The ICAM assists in generating new sales within their accounts set by making positive impressions with their customers and proactively managing renewals. This role involves creating competitive pricing quotes for customers’ IT needs, processing orders, and providing timely updates. Reporting directly to a Manager - Inside Sales, the ICAM is a key contributor to revenue growth.
The ICAM role offers structured training, mentorship, and exposure across sales, vendors, and customers, making it well‑suited to an early‑career professional seeking long‑term development within SHI.
This position is required to report to the Singapore office, as determined by SHI management.
Role Description