Overview

The primary focus of the Inside Sales Advisor team is responding to customer inquiries about the purchase of new vehicles in a timely and accurate manner. The Inside Sales Advisor team will focus on Vehicle Configurations and will be working with existing Reservation holders to convert their reservation into a production order. The Inside Sales Advisor is responsible for these customer service activities in order to deliver top quality customer service and customer satisfaction.

Responsibilities

• Respond to all reservation and new ownership inquiries from multiple contact channels in a timely and accurate manner.
• Work with existing Reservation holders to convert their reservation into a production order in order to achieve expected build, shipment and delivery objectives.
• Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values.
• Utilize a consistent...