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Job Summary
The Inside Sales Coordinator I is responsible for developing new prospects and interacts with existing customers primarily by phone, to increase sales. Provides support to customers and account managers by maintaining frequent communication with both and by helping troubleshoot problems. Works under direct supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job.
Principle Duties and Responsibilities
Maintains frequent communication with customer base and gathers information to ensure their satisfaction
Handles basic issues and problems, and refers more complex issues to higher-level staff.
Solicits sales orders from existing customers via phone
Develops new customers via pull through marketing Phone-Internet
Assists qualifying leads gauging interest level, time frame, needs, etc., and direct...