Job Summary:

The Inside Sales Co-Ordinator will be the professional liaison between Ingersoll Rand, its Aftermarket Account Managers, and our valued customers, both existing and new.

The Inside Sales’ Co-Ordinator`s primary role is to provide our Rotary Aftermarket Account Managers with internal administrative support, enabling the Aftermarket Account Managers to execute more Sales Pre-Call Plans and Face to Face customer visits, thereby delivering our valued end user customers with premium service, as every customer at Ingersoll Rand is seen as a high priority customer.

The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and enquiries, keeping customer satisfaction at the core of every decision and behavior. The role will consist of both incoming and outbound calls, web leads via our Ingersoll Rand`s CRM tool, as well as occasional walk-in customers. Customer-centricity via customer service ...