JOB SCOPE

• Process sample requests and account updates via CRM
• Assist with Failure Analysis and follow-up on quality reports
• Manage NCNR forms and backlog resolution
• Update cross-reference files and customer portals
• Handle PO confirmations within 48 hours
• Upload product change notifications and chemical compliance documents
• Track credit/rebill approvals and lead time updates
• Provide general administrative support

QUALIFICATION

• SDiploma or GCE ‘A’ Leve
• lFluent in English (written & spoken
• )Minimum 1 year in sales or customer servic
• eElectronics industry experience is an asse

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COMPETENCI

• ESStrong sense of urgency and attention to deta
• ilAbility to prioritize multiple tas
• ksProficient in Microsoft Offi
• ceExcellent communication skil
• lsCustomer-fo...