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Inside Sales Coordinator (West)

Company

Focal Search Pte Ltd

Location

singapore, singapore

Posted

June 19, 2026

Position Overview

Responsibilities
  • Respond to customer inquiries via email or phone.
  • Prepare and follow up on quotations, sales orders, and invoices.
  • Coordinate with warehouse, and procurement teams for delivery schedules.
  • Input and manage sales orders in the ERP system.
  • Track order status and inform customers of delivery updates or delays.
  • Ensure accuracy of pricing, discounts, and terms in all documentation.
  • Maintain strong relationships with existing clients.
  • Follow up on outstanding quotations and close sales in coordination with Sales team
  • Handle customer feedback, returns, or complaints and escalate when necessary.
  • Generate sales reports, forecasts, and pipeline updates for internal review.
  • Maintain organized records of customer interactions, transactions, and communications.
  • Support the sales team in achieving targets and KPIs.
  • Any other ad hoc duties

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