Designation - Unit Head

Key Responsibilities:

● A Team Lead is responsible for tracking and analyzing sales metrics, for their team and taking

corrective and preventive measures for optimal performance.

● Provide ongoing coaching and feedback to help the team develop their skills and improve performance.

● Analyze data to identify gaps in performance and come up with solutions to address business problems.

● Ensure all leads are nurtured and create a good quality strong sales pipeline/funnel for achieving daily, weekly and monthly targets.

● Build a customer oriented mind-set in the team to ensure a WOW customer experience.

● Responsible for managing escalated customer issues and internal challenges ensuring that they are resolved quickly and effectively.

● Communicate effectively with senior management and other stakeholders, providing regular updates on team performance and SWOT.

● Sho...