The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, and using company resources, policies, and procedures to provide complete, accurate data. This employee uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness.
Job Responsibilities:
Establishes customer contact by initiating follow up outbound calls and receiving inbound return callsPromotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessaryResolves customer concerns by providing appropriate information regarding products and servicesRecords customer information and maintains database by obtainin...