Inside Salesperson
Status:
Regular, Full time
Location:
Chilliwack, British Columbia
Job Description
Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.
MAIN RESPONSIBILITIES:
Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;Responds to the customer's inquiries in a timely manner;On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;Proactively suggests associated and/or alternate products as needed;Promotes focus produc...