Position Overview
Key Requirements
+ Directs, supervises and coordinates the activities in Telecommunication department
+ Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services
+ Investigates complaints regarding the Telecommunication services and the Operators and technicians, takes appropriate actions.
+ Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions
+ Establishes and maintains effective employee relations
+ Organizes and conducts regular meeting for all Telecommunication staff to facilitate communication and a smooth operation
+ Manages and monitors the operation of all equipment’s, software, hardware and endure all units are working and installed properly
+ Ensures all telecommunication equipment’s are covered by...