Responsibilities
:
First point of contact for client queries, including but not limited to:
Assistance with multiple trading platforms (desktop, mobile, browser)Resolution of trade-related queries (order entry, trade execution)Communication and escalation of high-level issues to relevant stakeholdersRelationship Management for key institutional clientsProject Management of platform and process enhancementsOther tasks including client training, general market research and development Qualification & Skills
Strong knowledge of listed Equities, Options, Futures, and FX.Analytical problem-solver with a passion for technology and financial markets.Prior experience in international settlements or clearing operations is a plus.Bilingual (English and German preferred).University degree or higher.At least 1-2 years experience, preferably in a client-facing capacity a...