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Join Citi's Data Solutions Production Management team as an Application Support Senior Analyst and take ownership of keeping business-critical applications stable, efficient, and effective for clients across the globe. In this role, you will serve as a key connector between end users, internal technology teams, and vendors — resolving issues, driving continuous improvement, and acting as a subject matter expert for senior stakeholders. Your work will directly influence the reliability and performance of systems that matter to Citi's daily operations and its clients.
Responsibilities
Manage and maintain production applications and their operating environments, ensuring stability, quality, and functionality are consistently delivered against service level expectations.
Conduct start-of-day checks, continuous application monitoring, and coordinate regional handovers to ensure seamless operational coverage.
Assess the risk and impact ...