This is an on-site position located at the Birmingham Business Office

Summary: Under general supervision, an AR Account Follow-Up Specialist is responsible for account follow-up for all assigned accounts, resolving billing problems and answering patient inquiries. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. The Account Follow-Up Specialist will review insurance claims and take appropriate action including completion of submissions, reconsiderations, appeals, and denial management to ensure payment is received timely.

Essential Duties and Responsibilities:

• Performs audits of patient accounts to ensure accuracy and timely payment.

• Follows up on insurance billing to ensure timely receipt of payments.

• Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.

• Receives and resolves patient bi...