Santam Operations, Commercial Portfolio Management has a career opportunity available for Insurance Consultant based in Johannesburg Hill on Empire, Parktown. The insurance consultant role is focused on providing an end-to-end service and support to brokers.

What will make you successful in this role?

This role is focused on, but not limited to; servicing broker requests, including enquiries;

• Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
• Dealing with general insurance and policy-specific enquiries;
• Dealing with issuance of new policies / policy maintenance / renewal / agri aspects of policies;
• Assisting to resolve all insurance queries within required timeframe and compliance requirements;
• Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books; ...