Location: Ortigas, Pasig City

Work Setup: Onsite

Schedule: Day Shift | Monday to Friday

Job Description

The Insurance Operations Specialist plays a critical role in delivering high-quality insurance operations support within the Service Delivery Unit (SDU). This position handles complex insurance processes, ensures operational efficiency and compliance, and supports continuous improvement initiatives. The role requires strong analytical skills, attention to detail, and the ability to work independently across multiple client systems while maintaining excellent client communication.

Key Responsibilities

• Independently process complex insurance transactions using multiple client systems.

• Analyze operational issues and recommend process improvements to optimize efficiency and compliance.

• Communicate with clients to address operational needs and enhance overall customer expe...