MORGAN MCKINLEY PTE. LTD. in Singapore is seeking a Customer Retention Specialist to engage policyholders and help them understand their benefits during critical moments. Your role will involve handling inquiries, resolving overdue premiums, and providing empathetic service that directly drives business success.

The ideal candidate will have 2-3 years of customer service experience, particularly in a fast-paced contact center environment, and must possess exceptional verbal communication skills. We welcome applicants who are fluent in Mandarin to manage our Chinese customer portfolios.