Manages intercompany orders utilizing Corporate ERP (SAP) and/or Legacy Systems COMS (Corporate Order Management System), IOMS (International Order Management System), Salesforce, BPCS, Lotus Notes databases and etc. where applicable.
Work directly with source of supply locations, BG/division supply chain, functional work streams and/or 3PL freight forwarders to ensure the timely export of international orders.
Understands and supports the export rules and regulations to comply with source country and international Export Regulatory policies and procedures for international shipments.
Manage inquiries/communication from/to 3M international subsidiaries regarding product availability, order status, expedites, etc. Follow up on escalations, delays and transportation issues.
Ensure timely completion of Customer Feedback Resolution complaints for assigned countries.
Identify opportunities and implement...
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