Position Overview
Interim Operations Manager
Are you an experienced operational leader who thrives in a fast-paced, 24/7 environment?
We're recruiting an Interim Operations Manager to lead a control centre operation, overseeing CCTV monitoring, Alarm Receiving Centre services, out-of-hours response and assistive technology that protects vulnerable people and supports critical infrastructure.
This is a hands-on leadership role where you'll empower teams, maintain exceptional service standards and help shape the future of an evolving operation.
What you'll be doing
You'll take ownership of a busy 24/7 operation, ensuring services run safely, efficiently and consistently.
Your responsibilities will include:
* Leading and developing Control Centre teams to deliver exceptional customer service.
* Managing CCTV, Alarm Receiving Centre and out-of-hours operations.
* Monitoring performance, driving continuous improvement and achieving op...